Frequently Asked Questions

How do I schedule an appointment?

Feel free to contact me through email, phone or the contact form on this page.  I typically respond to messages within 24 hours Monday through Friday.  I offer a free 20 minute phone consultation for people who would like to know more about me, the counselling process and to generally start to get a sense if working together feels like a good fit.
 

How often should I come to counselling?

The frequency of sessions and length of time that someone comes to counselling is often different for every person and is determined by your goals, needs, and how your are feeling.  Often, it is beneficial to meet once per week or bi-weekly for one or two months, then gradually reduce the frequency of meeting to once monthly or as needed.
 

How much does counselling cost?

I offer a free 20 minute phone consultation to discuss your concerns, my counselling practice and to determine if working together feels like it could be a good fit.  My sessions are 55 minutes long and cost $120 (including GST).  This is in line with the recommended fee schedule outlined by the BC Association of Clinical Counsellors.  There is a small charge of $3 if paying with credit card.  I require 24 hours notice to reschedule or cancel a session (barring any emergency), otherwise a full session’s fee will be charged.
 

How do I pay for a session?

I accept payment at the end of every session by cash, cheque, or credit card (Visa/Mastercard).  There is a small $3 fee that will be added to your session’s total if paying with credit.  I will provide you with an official receipt upon payment.
 

Will my counselling costs be covered by my extended health insurance benefits?

My services may be covered by some extended medical health insurance plans.  To find out what your plan includes, contact your employment insurance and ask them if your coverage includes therapy/counselling with a Registered Clinical Counsellor.  Official receipts provided may also be used as income tax deductible.
 

Do you offer couples counselling?

At this time I do not offer couples counselling, as my passion and primary area of practice is working with people individually or in some cases, with a family or with parents together regarding the parenting and well being of their child.
 

What is your confidentiality policy?

Your privacy is extremely important to me, as well as being an essential legal and ethical standard in counselling practice.  What you say to me is privately kept between you and I.  However, there are some limits to our privacy, which means there are a few instances in which I am obligated to break our confidentiality, and they include:

  • If you tell me a child, youth or vulnerable adult is being abused or neglected
  • If you disclose to me your immediate plans to end your own life or end the life of another
  • If you’re involved in legal matters and the court of law subpoenas your file

If you would like to know more about the ‘limits to confidentiality’, we can discuss this during our initial phone consultation and our first session.